OF THE EARTH LLC
New Customer Deposit
New Customer Deposit
$20.00 deposit toward your first purchase with us!
Deposits will be applied to your order total after our sale(s). Deposits are non-refundable. We ask for them from first time customers to protect us from abandoned orders. Should you not pay for your live sale order, you agree to forfeit your deposit, and may be banned for ordering with us in the future. Thank you for understanding!
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Sales Policies & Shipping Info
We do our best to represent our minerals accuractly either on live sales or with photographs and video.. if you'd like to see a piece on our website in natural/other lighting, feel free to ask!
Collecting is our passion. If you need guidance, advice or assistance in growing your own collection, please contact us. We thoroughly enjoy sharing our knowledge with you. All minerals are natural and untreated, unless otherwise stated.
- All sales are final. We do not offer returns/refunds unless a piece arrives damaged/broken. If something should arrive damaged, please immediately take photographs of the piece and the packaging and contact us, here or on TikTok.
-FAILURE TO PAY YOUR LIVE SALE LISTING WILL RESULT IN A PERMANT BAN FROM SHOPPING WITH US.
Please claim/buy responsibly.
-All minerals come with mineral tags.. identification cards listing the mineral name(s) and locality information. Please hang on to these tags! They help maintain the value of your piece.
-If a stand is pictured with a piece, it is included free of charge. We believe in giving you a beautiful, high quality way to display your new minerals. We use and HIGHLY recommend stands from:
www.themineralstand.com
-We ship via USPS. Please allow 3-7 business days for your order to ship. We pack everything ourselves using the best materials and methods to ensure your packages arrive safely.. this takes some time. :)